This page is a starting template. Please have it checked by a qualified adviser and complete every item in square brackets before publishing.
Who we are
Raynes Park Airport Transfers is a cab facilitator: we take your booking and pass it to licensed minicab operators partnered with Taxis Network, who carry out your journey. You can contact us at info@raynesparkairporttransfers.co.uk or on 020 3642 6290.
What we collect
- Contact details: your name, phone number and email address.
- Journey details: pickup and drop-off addresses, dates, times, flight or train numbers, number of passengers, luggage, and any requests such as child seats or pets.
- Payment information needed to take payment. [Confirm how card payments are processed and by which provider.]
- Messages you send us by phone, email or WhatsApp.
How we use it
We use your information to take and manage your booking, pass it to a partner minicab operator so a driver can be sent to the right place at the right time, track your flight, take payment, respond to questions and complaints, and meet our legal obligations, which include keeping booking records.
Lawful basis
We process your information because it is needed to carry out the contract you ask us to enter into (your booking), to comply with legal obligations, and in our legitimate interest in running a safe and efficient service.
Who we share it with
We share journey details with Taxis Network and with the partner minicab operator and driver carrying out your booking. Our online booking form and booking system are provided by Taxis Network, which processes booking information on our behalf. We may share information with Transport for London or the police where the law requires it. We do not sell your information.
How long we keep it
We keep booking records for [retention period], which covers the period we are required to keep them by law. [Confirm the period.]
Your rights
You have the right to ask for a copy of your information, to ask us to correct or delete it, to object to or restrict how we use it, and to data portability. To make a request, contact us using the details below. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Contact us
Raynes Park Airport Transfers
Raynes Park Bridge Road, Raynes Park, London SW20 8ND
Phone: 020 3642 6290
WhatsApp: 07535 783273
Email: info@raynesparkairporttransfers.co.uk
Open 24 hours, 7 days a week
Changes to this policy
We may update this policy from time to time. The date at the bottom of the page shows when it was last changed.